Terms and Conditions

The contract is between GeoGene and the Customer.
The Effective Date of this Agreement is the date that the service was purchased.
Your Statutory Rights are not affected by this contract.

1.0 Definitions.
1.1 “The Service” is either “GeoMother” or “GeoFather”. See below.
1.2 "GeoMother" is the genetic analysis of a person’s mitochondrial DNA based on a mouth swab. The analysis will identify a haplotype. On the basis of this haplotype a wallchart is created that will describe the ancestral journey of that person’s matriarchal line based on published scientific data.
1.3 "GeoFather" is the genetic analysis of a person’s Y-chromosomal DNA based on a mouth swab. The analysis will identify a haplotype. On the basis of this haplotype a wallchart is created that will describe the ancestral journey of that person’s patriarchal line based on published scientific data.
1.4 “The Company” will mean “Greendale Services Limited” (Registration Number: 04481978), trading as “GeoGene”.
1.5 “The Customer” will mean the person who has contracted the service.

2.0 Scope of Service.
2.1 The company can refuse to undertake the service without giving a reason.
2.2 Prices include tax and postage.

3.0 Payment Terms.
3.1 The credit card will be charged on the date that the completed order is dispatched. The company undertakes to complete the analysis and post the wallchart within 8 weeks of receiving the returned mouth swab.

4.0 Representations and Warranties.
4.1 The customer will comply with all instructions on the consent form and understands that this is neither a medical test nor a paternity test.
4.2 The company does not undertake to store either the DNA or the results and will destroy the DNA and the record of the results at the request of the customer.
4.3 The company will keep the customer’s DNA and results confidential. Please see the company’s Privacy Policy for more details.
4.4 The company undertakes to use all reasonable actions in performing the service, but does not warrant that the service will be accurate. The customer acknowledges that the service cannot always be accurate and as such should place no reliance on its accuracy or completeness.

5.0 Disclaimer of Warranties.
5.1 Disclaimer. Except for the express warranties contained above, the company makes no warranty relating to the subject matter of this agreement.
5.2 Limited Liability. Under no circumstances, including negligence, will the company, its officers, agents or anyone else involved with the company be liable for any direct, indirect, incidental, special or consequential damages that result from the service. The company will further not be liable for results from mistakes, delays or failure of performance whether or not limited to acts of nature, theft, or unauthorized access to the company’s records.
5.3 Remedy. The client’s exclusive remedy for all damages, losses and causes of actions whether in contract or tort (including negligence or otherwise) will not (a) exceed the actual amount which the client paid for the service, or (b) include any incidental, consequential, extemporary or punitive damages of any kind, including without limitation, time or revenue.

6.0 Miscellaneous.
6.1 Governing Law and Solicitors' Fees. For customer orders with a delivery address in the U.S.A this agreement will be interpreted and applied in accordance with the laws of the State of Delaware, without regard to the conflicts of law provisions. In any action or proceeding to enforce rights under this agreement, the prevailing party will be entitled to recover costs and solicitors' fees, whether or not a suit is actually filed.
For customer orders with a delivery address outside the U.S.A this agreement will be interpreted and applied in accordance with the laws of England, without regard to the conflicts of law provisions. In any action or proceeding to enforce rights under this agreement, the prevailing party will be entitled to recover costs and solicitors' fees, whether or not a suit is actually filed.
6.2 Resale of Services. Customer may not resell the services, unless under express agreement with GeoGene.
6.3 Transfer. Client may not transfer or assign this agreement without the written consent of GeoGene.